Amazon Help

@DeeMagicGurl You can reach out here: amzn.to/NAContactUs, to call or chat with us. -Emily

@loribuugz @AmazonHelp @amazon @Dell Right? It was literally bought with a gift card

Well now I’m seething. My son’s laptop is literally splitting open from a swollen battery and Amazon denied my claim because it “matches its description”. IT WAS SOLD WITH AN EXPIRED WARRANTY. This is a safety hazard and a misrepresented product @AmazonHelp @amazon @Dell please take a closer look. This is unacceptable.

@HBOLANOSD Le recomendamos que no incluya información de identificación personal en las redes sociales. Si quiere eliminar su publicación, haga clic en el icono «v» o «...» de la parte superior de la publicación y seleccione «Eliminar publicación». Hemos respondido a su mensaje. -Natalie

@AmazonHelp Pedido #113-1656240-8901821 Recibí mis cereales sin empaque protector y llegaron en mal estado. denegaron la garantía por usar dirección de courier, pero el error es del almacén, no del envío. Ya hablé con soporte y un supervisor sin solución. Pueden revisar caso? 🙏

@Pascal66300225 Thank you for letting us know. Are you able to DM on our @AmazonHelp account here: amzn.to/44Tk1PX? We're here to help!-Emily

@AmazonHelp Unfortunately Twitter doesn't let me dm you , it just pops away when I try to do it 😅😭

@AmazonHelp I'm having issues on the prime video app too ! As soon as is hit play nothing happens. But the browsing in the app works. I have the problem on LG, PlayStation and Xbox. Android is working fine but the rest not

@AlpineReactor Here's how to add feedback for the weather skill: amzn.to/4s6z9T3. Thanks for sharing your concern. -Xena

@AmazonHelp …and it’s terrible. Alexa forecast: cloudy Actual weather: rain

Where the eff does @amazon get its weather forecasts for Alexa/Echo?

@robperino We'd be glad to have our team look further into this for you. Since we're unable to access accounts via social media outlets, please contact us here: amzn.to/4sH5iS6. -James

@AmazonHelp @Yaheetech2 @amazon Thanks for the prompt response via DM suggesting that I contact the company for warranty information, but that response wasn't helpful. I tried contacting @Yaheetech2 and have not heard back from them.

@Yaheetech2 Purchased recently and a leg broke just from sitting on it (not overweight). I requested new chair from Yaheetech through @amazon and have not heard back.

@skywalkercomuna Sentimos muito pela alteração na data de entrega. A maioria dos pedidos são entregues na data estimada de entrega. Alguns precisam de um tempo um pouco maior. Nesta página: amzn.to/4sMZBSM falamos um pouco mais sobre como proceder. Pedimos gentilmente que aguarde o novo prazo informado. -Van

ah sim amazon grande diferenca essa nova data de entrega obrigada pelos

@ThomasKessler1 We've replied to your latest DM. Please check your Direct Messages for our response. -AJ

@Amazon @AmazonHelp @amazon What does it take to get help to regain access to my account? I have called numerous times about my account being hacked and each time I've been told my problem has been "escalated" and I'll get an email. No email has been received.

@op_bishnoi29 We have responded to your concern via DM. Please check. -Junaid

@AmazonHelp मैने आपको dm कर दिया है

कृपया कोई भी अपडेट नहीं मिली है मुझे अभी @amazon @AmazonHelp आपका लिंक open नहीं हो रहा है और कोई भी चैट का ऑप्शन नहीं आ रहा है कृपया इसको जल्दी देखे

@Geetanjali_SB We've responded to you via DM, kindly check the same. -Mariam

@AmazonHelp DM sent

@amazonIN You guys are UBELIEVABLY LOUSY. No resolution for my Order- Order number 24 March 2026 408-1885179-4256333 Your chor of a delivery agent has vamoosed with my slippers and all Your crappy Customer Service is doing is giving me the run around. Rotten !

@AnaTema11 Gracias, contáctanos a ese enlace por favor lo reportaremos. -Sam

@AmazonHelp No es un problema relacionado con el router, probé con el móvil y datos y tampoco se inicia

@AmazonHelp prime video app on my LG TV and Sky Q app is loading ok but not playing content, it's like it's paused. Plays ok on my phone on Android? Are there outages for TV apps?

@mahitobiixa Ficamos felizes por atender as suas expectativas. Precisando, estamos sempre à disposição! -Van

@AmazonHelp amooo, esperei e chegou direitinho

foda q tudo da amazon sai de itajai to igual maluco abrindo o app pra ver se ja entregaram minha boneca

We understand your concern regarding the Marketplace fee. Marketplace fee is refundable if your order is fully cancelled before shipment. Once your order is shipped, the Marketplace fee becomes non-refundable. Kindly refer to this help page for more information: amzn.to/4v2fp5D. -Swathi

It's a complete scam @amazonIN charges Rs 5 for every order @raghav_chadha plz help us, if we return order still they don't return this convenience fee. Imagine approx 2.6 million orders per day multiply Rs 5 ! @IncomeTaxIndia @ANI @DoC_GoI @PiyushGoyal @CimGOI please justify!

Thank you for the update! We'd like to help however we're able. For real-time chat support with a member of our team, please contact us with the unique link we've created for you here: amzn.to/3Q9iz7v. Please note this link can only be used to contact us for one hour. We'll be standing by. -Amethyst

@AmazonHelp I was on the 30 day free trial. I canceled it on the Amazon website five days prior to having to pay for it. It confirmed it online and now you’re charging me. I have let my credit card company know to dispute this erroneous charge.

@AmazonHelp your customer service suck!! i cancelled PRIME during my 30 Day Free Trial on the Amazon website and now you are charging me!!

@Taranjitvirkk Could you please confirm if you have shared your details on the secured link that was provided to you earlier? -Ram

@AmazonHelp Already done sir

@amazon @amazonIN I have ordered hard drive since 10 days back still there is no follow up by the amazon. Trust is really broken💔💔 not expecting from @amazon below 👇 i have shared detail about the product pls response ASAP

Veri güvenliği nedeniyle sosyal medya üzerinden müşterilerimizin sipariş ve Amazon Müşteri Hesaplarına erişimimiz bulunmuyor. Ancak sana yardımcı olabilmek için elimizden geleni yapmak isteriz. amzn.to/3PB4gbT bağlantı adresinde yer alan formumuzu kullanarak, sosyal medyadaki kullanıcı adını (X hesabın), ilgili ürünün sipariş numarasını ve konunun kısa bir özetini de muhakkak belirterek bizimle iletişime geçmeni, eğer siparişini oluşturduğun Amazon Müşteri Hesabın sadece telefon numaralıysa ve e-posta adresin tanımlı değilse, bize form yoluyla ulaşmadan önce lütfen Amazon Müşteri Hesabına geçerli bir e-posta adresi eklemeni rica ediyoruz. Bu arada ekran alıntısında ve yazılı olarak da paylaştığın sipariş numaraları kişisel bilgiler olduğundan, sosyal medyada paylaşmamanı ve silmeni tavsiye ediyoruz. Gönderini düzenlemek istersen, gönderinin üst kısmındaki "v" veya "..." simgesine tıklayıp "Sil"i seçebilirsin. -Furkan

Amazon bir pazar yeriymiş ve amazon'un garantörlüğü yokmuş (satıcı müşteriyi dolandırabilirmiş) amazon'un buna yapacağı bir şey yokmuş politikanız boyleymiş siz Garantör olmadığınız Bir satıcıyı bünyenizde nasıl barındırırsınız.

@AmazonHelp bir gönderim var fakat amazon.com.tr'de satıcı görünmemekle beraber ürün de gelmedi ve müşteri temsilci arkadaşlarla görüştüğümde mağduriyetimin giderilmesi için herhangi bir kolaylık sağlanmadı politikanız böyleymiş

@op_bishnoi29 We do not have access to your account on Social platform to take any action. Kindly fill in the details here: amzn.to/4sKKGZp, and our team will get back to you within 6-12 hours via email. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Junaid

@rareobscurities Olá! Sentimos o ocorrido com o seu pedido. Por meio das redes sociais não possuímos acesso às informações da sua conta por questões de segurança. Nesse caso, por favor entre em contato conosco por meio deste link para podermos te ajudar com isso: amzn.to/3NA6BDn. -Steph

Pelo visto a @amazonbrasil desconhece o @proconspoficial e o código de defesa do consumidor @AmazonHelp

Olá! Lamentamos qualquer inconveniente com o seu pedido. Pode nos comentar o ocorrido com sua compra, por favor? O pedido está atrasado? Aqui pode ver a informação da sua compra: amzn.to/3ZbSze4 *Agradecemos nos comente o acontecido pela DM, clicando no link abaixo, só lembra não compartilhar número do pedido da compra, número de rastreamento nem nenhuma outra informação delicada. -Iris

@isaRAMMN Boa tarde! Estamos te respondendo na mensagem que nos enviou na DM. Para conferir, basta clicar no link abaixo: -Van twitter.com/messages/compo…

EU SÓ QUERO A MERDA DA MINHA ENCOMENDA AMAZON