Xfinity

@chgobowler300 Let's have our team help you out, so you can stop worrying about switching! Send a DM to @XfinitySupport with your info any time.

@HeartNova26 Yes, I’m currently considering switching from Xfinity

Be honest ....👀 If Elon musk gives you free Tesla Phone 🤳 right now, would you accept?🤔 A. Yes B. No

@mike_zellhart Hi Mike. If you're looking to make the switch, DM our team at @XfinitySupport any time -- they'll make it super easy! 😎

@VerizonSupport Who do you recommend for tv service? Surely you can't say FiOS TV+! Xfinity? Should I just bite the bullet and go with YouTubeTV or HuluTV? Here's an idea! How about you fix your system and give me what I'm already paying for!?!

@Songwriter499 Hi Mark. We don't want you to feel this way! Send us a DM @XfinitySupport and our team will address the issues you've been experiencing.

Don’t buy Xfinity or Comcast as your Internet Network Provider as they Suck as a reliable and cost effective product! They’re down quite a bit and charge to much for customers. I’m finding much better products!

@HastySorcery 😎

@Starlink Too expensive for 100mbps speed Does not compete with Xfinity on price and plans at all

With more than 8,500 satellites in orbit, Starlink provides connectivity through harsh weather conditions and natural disasters. Order online in under 2 minutes.

@LadiesLuvMusic We'd be sad to see you go! Send us a DM @XfinitySupport and our team will assist you.

#MicCHECK is Starlink better than XFinity? SOW WE SHALL SEE... 2026

@Roewer733 Hi Kyle! We do not want this to be your experience with our services. Send us a DM @xfinitysupport with more information and our team can take a closer look at your current services.

Ever since @comcast said they were upgrading my Internet in my area, it’s been horrendous

@RobinDior Hi Robin! Send us a DM @xfinitysupport with your information and our team can look into this for you.

@Xfinity do I need a lawyer? Why is it taking 60 plus days to refund me 300little dollars? Are yall playing with me!!!

@vishatare84 Hi there! We understand your frustration and know how much you rely on our services. You can send us a DM @xfinitysupport with more information to request a credit for the missed services.

Mega @Xfinity outage since 02:30 AM PST, ETA given by support is 06:10 PM PST. Can't understand why it needs 15+ hours to restore internet service ?

@Xfinity_User_Va Hi there! We understand your frustration and don't want this to be your experience with us. Send us a DM @xfinitysupport with more information and our team can look into this for you.

Hey @Xfinity, you advertise 1000 Mbps down but delivered only 20.7 Mbps. Upload was 28.6 Mbps vs advertised 35 Mbps. This is NOT the service you sell.

@LankBTW Hi Lank! We understand your frustration and know how much you rely on our services. Send us a DM @xfinitysupport with more information and our team can look into any persisting service issues.

One of the most frustrating things is being told your internet is "Great" when it's clearly not doing what it should. Especially when these ISPs short change you on upload speed WHICH YOU NEED. @Xfinity is useless.

@MandyDudek Hi there! The specialists on our Digital Care Team are available 24x7. Just DM @XfinitySupport to get assistance with any service or billing issues.

@comcast you need to make this right for your customers! Philly playoffs and we can’t watch or stream!!!!

@comcast Again, no service ALLL day and evening with NO explanation! Many of us work after work from home and this is out of hand. NO compensation, happening multiple times a week/month. We deserve discounts on our bills. Otherwise, you’ll be losing a lot of customers soon!

@lakenatureshots Hi there! We hear you, and don't want this to be your experience with us. Send us a DM @xfinitysupport with more information and our team can look into this for you.

@Xfinity Refuses to pull phone calls that will prove I was told by two people that they owe me $120, keeps making me verify my account and then transfers to a different person, and has sent ME to collections when it’s THEM who owes me money.

@ZoidShip We understand how frustrating this is! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity, think you can keep your fucking services up? 4 times in 2 weeks its gkne down fkr multiple hours. I'm trying to work, this is beyond unacceptable and I'm curious how long youre allowed for network maintenance as part of the SLA

@Jack_Balthasar Hi Jack. We're here to help! Send us a DM @XfinitySupport and our team will assist you.

@comcast how do I resolve a billing issue that's been going on since Jan 25th? Multiple hours spent trying to close an account. Moved from Comcast Business Internet to Comcast Infinity! Very Frustrated! Please contact me

@Seventen412 Let's work to keep you here! Send us a DM @XfinitySupport and our team will assist you.

Thinking of getting rid of @Xfinity. Need suggestions what I can switch to for TV. Live in Pittsburgh

@Naiari897 Hi Kathy. Let's take a closer look into this! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity I've been a loyal customer for over 10 years and always pay my bill on time. I updated my address and returned my equipment, but I'm still being charged for my old location. Now I'm facing collections for a bill I never received! What's going on?

@Dreadnaught503 Constant outages should not be the norm. Let's take a closer look! Send us a DM @XfinitySupport and our team will assist you.

@xfinity having consistent internet outages, what's going on ?

@Colaholic2010 We don't want this to be your experience! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity your customer service sucks!

@carloslogging70 Hi Carlos. Let's take another look at this! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity it is sad that after being a customer for 10+ years and making changes on time, just staying with the Internet services and you cut my streaming services right away still want to charge me like nothing changed, and customer services said can't do anything

@joigabrielle We're here to help! Send us a DM @XfinitySupport and our team will assist you.

Why is so hard to speak to someone at @Xfinity bro