B ONeill

@BOMBAS What is going on with your organization? Very vague info via e-mail as well as when I called yesterday. The rep send an issue started Aug 27th and orders are not shipping?

@AskCapitalOne @CapitalOne #CapitalOneDown Interesting. This says everything is operational, yet, I cannot log in. And Downdetector for CapitalOne is still very active. capitalone.com/status/

@sbrnn37301 Won't help with the existing account, but lock his credit. Need to mail Death Certificates to credit bureaus.

Problem with Verizon Service. Deceased son in law allegedly received phone after death. Number still active. No phone received. Billing happening every month. Verizon won't respond. Police reports filed in two states. Next steps?

@SunLifeUS @DentaQuest Replied to DM.

@bsoneill @DentaQuest Hello and thank you for reaching out to us. We sincerely apologize for any inconvenience and we've reached out to you via direct message with further details. Thank you.

@DentaQuest @SunLifeUS Looking for customer service to pay my first insurance premium. I have been on hold for two and a half hours. Is this normal?

Kraft searching @indeed for available head coaches. #patriots

@shakeshack Wow. Your customer service is just as sad. I’ve contacted you and the only response so far is spam and unsolicited marketing.

@bsoneill We pride ourselves on the quality of our food and this doesn’t sound up to our standards! Could you drop us a line at share@shakeshack.com so we can get in touch?

My first visit at @shakeshack is this typical? Added lettuce and tomatoes on my veggie burger.

Submitted Application in December 2022. Been told app completed and @fema has everything needed since Jan 2023. Escalated to Manager on 4/23/23 told it would take 24 to 48 hours for call back. Still waiting. Government at work. @FEMA_Deanne

.@JeffProbst Enjoying Survivor

.@rockler my shop dog checking out my wish list.

@ccgutte @Xfinity @Verizon Same

How did #comcast and #verizon both go out at the same time??? @Xfinity @Verizon #internetoutage

@James_Bessette One leg of your incoming power is out

Having the weirdest power outage at home. Half the electricity in my condo works, and half doesn’t. 🥴

@ADT Still no phone call back. Very disappointed

@bsoneill Hello B- We are so sorry to hear that your issue is not resolved. We are happy to help you. Please use the DM link to provide us with your phone number and address. twitter.com/messages/compo…

. @ADT @ProtectionOne Hello. I have a lingering customer service issue and need help from a sr manager. Issue started back in November.

@RocketMortgage Great follow up to this tweet from the Rocket Mortgage team.

@bsoneill I'm so sorry to hear that! Could you please send any additional information about this situation, including your preferred contact details, to Sarah@quickenloans.com? My team will look into this for you as soon as possible.

. @RocketMortgage Just had the absolute worst experience. 45 minutes gone. Could not get a simple answer. Pretty sure I woke up the first guy. #buyerbeware

@jessicamreyes Who do you feel worse for? The cow or lobster?

. @DrBiden Dr Biden and future FLOTUS please do a Christmas special this year as @krisoneill cannot wait another year.