Emily

@VirginAtlantic hi, I’m flying with Saudi airlines but when I’m trying to add my flying club number to the booking, it won’t let me. Can you advise why this might be the case?

@Saudia_Care hi, I have an upcoming flight that I want to add my Virgin (sky teams) flying club number to - it won’t let me do it online. Can you please help?

@LNRailway hi there, my train back to Milton Keynes was cancelled last night at 23:40. I had to get an overground to Watford junction and a taxi back from there home instead. Can you advise how I claim back this taxi cost?

@VirginAtlantic hi there, none of my points from my credit card spend has been showing in my Flying Club account since end of October 24 now. Can you please advise?

@TicketmasterCS hi there! I submitted a refund request for cowboy Carter tickets I bought this morning. This comes under the 24 hour fan guarantee, right? I got an email saying my refund request had been received but that some additional checks were needed

@Qantas hi there. Is there any way to retrospectively claim points for Qantas Club for a flight I took on 18th March?

@AsdaServiceTeam hi there I bought three packets of meat free fridge raiders earlier today at Milton Keynes Asda and two of them are out of date…

@AsdaServiceTeam please see above

@asda hi there, I just bought 3 packets of meat free fridge raiders today in your Milton Keynes store and halfway through eating a packet, I realisesed two are out of date…

@British_Airways hi there, I’m trying to look for rewards flights/part avios paid flight flying into Phuket but returning out of Bangkok - I’m struggling to work out how to find an avios multi city flight? Can you advise?

@VirginAtlantic hi there, I’m flying with my dad to Orlando on 10th September for his 60th birthday - I was wondering if there was anything special that could be arranged for the flight to mark the occasion? Thanks so much in advance 😊

@united hi there, I wanted to book flights from London to Bangkok but they’re only showing up until October? Is that route not being ran after October, or will flights be released soon for after October?

@VirginAtlantic hi there, I’m flying with my dad to Orlando on 10th September for his 60th birthday - I was wondering if there was anything special that could be arranged for the flight to mark the occasion? Thanks so much 😊

@united hi there, I wanted to book flights from London to Bangkok but they’re only showing up until October? Is that route not being ran after October?

@HelloFreshUK hello can I get a response please?

@HelloFreshUK got a code for a free week, which was due to be delivered next week. It said I was going to be charged for a weekly subscription tomorrow, so I cancelled the plan as I haven’t tried the box yet so don’t know if I want to continue. Now it’s cancelled my free box?

Following up on this?

@bookingcom URGENT I am incredibly concerned as I’ve received a WhatsApp message and message THROUGH booking.com itself asking for me to reconfirm my payment details for a stay next week. Have rung the hotel who confirmed it’s a scam. My details have been compromised

@RevolutApp hi there, am I able to DM with someone about an urgent query?

@CenterParcsUK hi there, how does a day pass work? We’ve booked one for a family friend to join us, but it doesn’t ask for their name when you book - how do they get in? Can we add them onto food bookings and if so, how do we do that?