Katharina
3K posts

Katharina
@katharinahaeb
Native Berliner in London. Design & strategy with a focus on service design thinking and lean. Service Design Lead at Designit London. Equine nut.
London Katılım Ağustos 2009
826 Takip Edilen314 Takipçiler

@SpotifyUK @Spotify why am I being charged £9.99 when I switched to the free account option last year?? You cancelled my subscription now but how about a refund?
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@ipostparcels Hi I had a parcel collection arranged but the courier has not turned up. Please direct message me and advise if he is delayed. Thanks
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@ipostparcels I had a delivery arranged for today and paid extra to do so. My buyer didn’t receive their parcel and won’t be at the address to do so on Monday. This is really messy and unpleasant for both parties involved!
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@Groupon_UK @Groupon What are these ‘circumstances’?? Not being given the option to received funds back into the original bank account but instead retaining my money in Groupon credits. As a customer I am entitled to receive my money back to where it came from.

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@Morrisons who can I call with regards to deliver pass refunds pls? Money was taken but you don’t deliver to my postcode 🤔
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This could be a gem to read craigmod.com/onmargins/001/ #fieldresearch
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@o2germany So disappointed about your poor WLAN service in Berlin. My 76yr old dad has had no internet for 2 mths now. A life-line for some!
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@InterfloraUK Yes it has all been delivered as I mentioned in my last tweet but your colleague wanted to have my order number to log.
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@InterfloraUK All sorted - flowers got delivered and look great. Thanks
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@InterfloraUK Trying to track flowers to be delivered today. Definitely got the right tracking code but this error keeps appearing. Thanks

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@squarespace My payment card was expired and the site taken down but just logged in an added a new payment card.When will my site reappear?
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