Katharina

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Katharina

Katharina

@katharinahaeb

Native Berliner in London. Design & strategy with a focus on service design thinking and lean. Service Design Lead at Designit London. Equine nut.

London Katılım Ağustos 2009
826 Takip Edilen314 Takipçiler
Katharina
Katharina@katharinahaeb·
@AXS_UK Could someone please DM me re an event booking for tonight - tried to contact via all other channels.
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Katharina
Katharina@katharinahaeb·
@SpotifyUK @Spotify why am I being charged £9.99 when I switched to the free account option last year?? You cancelled my subscription now but how about a refund?
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Katharina
Katharina@katharinahaeb·
@ipostparcels Hi I had a parcel collection arranged but the courier has not turned up. Please direct message me and advise if he is delayed. Thanks
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Katharina
Katharina@katharinahaeb·
How is that for a tracking service 👎
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Katharina
Katharina@katharinahaeb·
@monkiworld How can customers contact you please? I need to amend an order. Thanks
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Katharina
Katharina@katharinahaeb·
@ipostparcels I had a delivery arranged for today and paid extra to do so. My buyer didn’t receive their parcel and won’t be at the address to do so on Monday. This is really messy and unpleasant for both parties involved!
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Katharina
Katharina@katharinahaeb·
@Groupon_UK @Groupon What are these ‘circumstances’?? Not being given the option to received funds back into the original bank account but instead retaining my money in Groupon credits. As a customer I am entitled to receive my money back to where it came from.
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Katharina
Katharina@katharinahaeb·
@Morrisons who can I call with regards to deliver pass refunds pls? Money was taken but you don’t deliver to my postcode 🤔
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Katharina
Katharina@katharinahaeb·
@flybe Is this correct - there are now direct flights from Berlin Tegel to Southampton? Thanks
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Katharina
Katharina@katharinahaeb·
Very pleased with @AmazonUK 's collect+ Service. Parcel dropped off and item cost refunded within the hour.
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Katharina
Katharina@katharinahaeb·
@SlackHQ I have a suggestion for a new feature - Who do I send it to? Thanks
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Katharina
Katharina@katharinahaeb·
@o2germany So disappointed about your poor WLAN service in Berlin. My 76yr old dad has had no internet for 2 mths now. A life-line for some!
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Katharina
Katharina@katharinahaeb·
@InterfloraUK Yes it has all been delivered as I mentioned in my last tweet but your colleague wanted to have my order number to log.
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Katharina
Katharina@katharinahaeb·
@InterfloraUK All sorted - flowers got delivered and look great. Thanks
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Katharina
Katharina@katharinahaeb·
@InterfloraUK Trying to track flowers to be delivered today. Definitely got the right tracking code but this error keeps appearing. Thanks
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Katharina
Katharina@katharinahaeb·
@squarespace My payment card was expired and the site taken down but just logged in an added a new payment card.When will my site reappear?
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