REEEEEEEEEEEsponder

@firesparkcons Yes!!

Sooooo freaking cool !

@CenterPoint I’ve seen more USPS trucks than center point trucks today. How’s it feel knowing you’re worse than USPS?

Beryl’s hurricane force winds toppled power poles in Galveston, as seen here on the west end of the island. Repairs continue to restore power to impacted customers.

@Rackspace @Microsoft @poppylist @UTSA Hey RAX we still hate you. Go away

We're thrilled to announce Tanya Vucetic, Tamiz Ahmed, Prashant Mishra, David Mongeau, Ravi Sudhakar Kambhampati, and Jason Himmelstein as our panelists for our #CloudTalkLive #AI & #ML Summit on March 21st. Register today: bit.ly/3ZATWk4 🎉@Microsoft @Poppylist @UTSA🎉

Hey @Rackspace , we still hate you. Please go out of business. Signed, an overworked and underslept engineer

@nuttyinsb @Rackspace No word yet just speculation. They may try to comp Microsoft 365 licenses for an undetermined amount of time but it isn’t set in stone

@Rackspace Is rackspace refunding hosted exchange users for the all of December? We got charged yesterday, for what? There’s no email, there’s no backups, there’s no service. It’s insult to injury. The least you could do is refund customers to offset migration costs before RXT hits 0.

Hosted Exchange Outage. Please visit our Status Page for our latest update: bit.ly/3ui4CGk

It has come to my attention that @PaloAltoNtwks has misappropriated my intellectual property and has been using it, in direct violation of a courseware licensing agreement, without notice or compensation, for its own purposes. There's a lot more story to tell and it's not pretty

@PrinMaxAnderson @GaryEMeyer @Rackspace Oof I feel your pain. Been working on several Hosted Exchange migrations since Saturday myself.

@GaryEMeyer @Rackspace I hear ya. Yesterday i signed us up for Microsoft O365 direct, and started moving everyone over. About 120 email accounts.

UPDATE: Since becoming aware of suspicious activity in our Hosted Exchange environment on 12/2, we’ve determined that the isolated disruption is the result of ransomware and our security team is working with a lead cyber defense firm to investigate. Status:bit.ly/3ui4CGk

@NitinSud_ @Rackspace Not a problem. I’ve been fixing this exact issue all day for my customers. I’m about to be off work and I’ll post some instructions.

@sh_ftr @Rackspace i don't know how to DM. Sorry. Can you help with this issue?

@AdamTheRock1 @devanlucaszn @Rackspace Gosh if only they hadn’t downsized/outsourced their support staff in order to keep posting record profits, maybe they’d be equipped to handle an outage like this.

@devanlucaszn @Rackspace Moving from a compromised environment to a clean environment (M365) takes time unfortunately.

Hosted Exchange outage: All available Rackers are helping customers utilize M365 to restore email services and have moved thousands of users to this platform. The callback feature will save your place in the queue without waiting on hold. More info: bit.ly/3ui4CGk

@fearofseagulls Rackspace PR team at the moment:

Finally up and running with 365. No emails since Friday and near ten years of emails in the ether. One of the first emails to the 365 inbox - a monthly invoice from #rackspace. You couldn’t make it up. #RackspaceDown

@NitinSud_ @Rackspace DM me pls

@Rackspace I would have one year worth of emails on my computer's Outlook (without needing to pull from the server). But now they're gone once I switched to the new server. I'm assuming they're still somewhere on my computer and retrievable via Outlook, but not sure.

@SquirtMcguirty @SAReport Exactly. I’m not going to sugarcoat it: ransomware can be a business-ending calamity. Hosted Exchange represents $30mil of @Rackspace’s $3bil in annual revenue. They will live on. Their customers on Hosted Exchange, may not.

The tech company has declined to identify a possible source of the attack on its hosted exchange or whether it has paid a ransom. #Echobox=1670440757" target="_blank" rel="nofollow noopener">sanantonioreport.org/rackspace-rans…

@Ryssky @fearofseagulls They could always light their stock on fire to keep warm this winter. Oh wait…

@fearofseagulls How else are they going to pay the ransom?

The bestworst part of this Rackspace catastrophe is watching my entire company being forced into Slack, while I nobly resist the urge to reply to everything with flaming Elmo gifs.

@BONDERInc @Rackspace It ends when you switch to another probider and wash your hands of this shell of a hosting company.

@Rackspace WHEN DOES THIS NIGHTMARE END?

@JessArshad @NCioromski @Rackspace @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC Please take action find an IT provider that can migrate your data for you. Do not rely on Rackspace for anything at this point

@NCioromski @Rackspace @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC We need immediate action and solutions!!

How is the @Rackspace outage not trending? This email outage is having a catastrophic impact on small businesses all over the world and there is seemingly no end in sight. @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC

@jwalker55 @NCioromski @Rackspace @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC All the customers I have been fixing are running Exchange 2013. Yes, they are running old clusters

@NCioromski @Rackspace @CBSNews @FoxNews @CNN @NBCNews @ABC @WSJbusiness @CNBC From what I've heard, Rackspace's hosted Exchange setup is OLD, and some clients still have mboxes on exch 2013, maybe older. I'd bet money on them getting ransomware'd via unpatched exch vuln. I've heard similar things about their datacenters running a lot of old EOL'd hardware

@BreachAware @KevinBeaumont @BnkInfoSecurity They are 100% running outdated servers. Here’s a list of the Exchange server types that RAX has maintained over the years. They decommed Exchange 2007 at some point but most of the customers I have been fixing in the last week have all been on Exchange 2013 mail servers

Reading the article, the impact or assessment of data being compromised is still unknown. " @KevinBeaumont has suggested that Rackspace was running Microsoft Exchange servers that remained vulnerable to the two flaws that are known as ProxyNotShell." Source @BnkInfoSecurity

@JasonDWeinstein @red_shoulders @Rackspace Archiving and Cached Exchange has been our saving grace for split domain customers.

@red_shoulders @sh_ftr @Rackspace I'm in the same boat, with a handful of exchange accounts. I can't deal with a migration and moving all accounts and devices. Hopefully the forwarding works (and is completed soon) and this pares down the inbox!!! Thank god for the archiving

@red_shoulders @Rackspace What I can tell you is Rackspace still has clients on at least Exchange 2013. I think they have migrated people off of 2007. But mex06 I remember vividly. Here’s a shot of MigrationWiz potential RAX mail servers, mex*.emailsrvr.com

@sh_ftr @Rackspace That is exactly the problem. Maybe an even bigger probe is seeing the non support rackspace is actually giving their customers. I'm thinking that Rackspace does not intend to bring their Exchange back online and are willing to suffer the hit which will take us all with them.