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The concept of "In-Between" proceeds from naivety. You're either bad or You're good. That's the only way to improve!
Bournemouth, England 🇬🇧 English
Ethos Reviews
2.2K posts
Ethos Reviews
@EthosReviews
We track consumer complaints, engage businesses toward resolution, and document customer experiences on https://t.co/47lxgeTFc3
เข้าร่วม Haziran 2025
1K กำลังติดตาม1.9K ผู้ติดตาม
@ASA_UK @CMAgovUK, formal accountability is necessary when a service provider acknowledges a misleading advertising practice but fails to remediate the consumer's resulting grievance. @FirstChoiceUK support explicitly admitted that their website's room description was misleading to the traveler. Despite this acknowledgment, @Andrewj78098218 remains without an equitable resolution or appropriate compensation consideration under the Consumer Rights Act 2015. Reviewing this case under established consumer protection standards will help ensure misleading holiday marketing is corrected across the sector.
#FirstChoice #ASA #CMA #ConsumerProtection #HolidayBooking #EthosReviews
Andrew jackson@Andrewj78098218
@EthosReviews Admitting it is misleading but not taking responsibility for this a forcing me to raise complaint after complaint and I still haven’t got a suitable response or solution to this problem
Bournemouth, England 🇬🇧 English
@ABTAtravel, a formal admission of a misleading service description should prompt immediate remediation rather than an extended dispute loop. @FirstChoiceUK support explicitly acknowledged to @Andrewj78098218 that the "2 Bedroom Family Room" description on their website was misleading. However, @FirstChoiceUK is yet to offer a suitable solution or take accountability, leaving @Andrewj78098218 stuck raising repetitive complaints. @ABTAtravel We request your intervention to review this booking compliance issue and help finalize a fair resolution.@CMAgovUK
#FirstChoice #ABTA #ConsumerProtection #HolidayBooking #EthosReviews
Bournemouth, England 🇬🇧 English
@EthosReviews Admitting it is misleading but not taking responsibility for this a forcing me to raise complaint after complaint and I still haven’t got a suitable response or solution to this problem
English
Aligning holiday bookings with accurate room descriptions is essential for meeting traveler expectations. @Andrewj78098218 in their documentation confirms a "2 Bedroom Family Room" booking, but subsequent verification indicates the space is a single open layout without physical separation. While @FirstChoiceUK has requested details via DM to review the complaint, a definitive and prompt assessment of this structural mismatch is needed to ensure conformity with booking standards.
#FirstChoice #CustomerService #HolidayBooking #ConsumerRights #EthosReviews
Andrew jackson@Andrewj78098218
Day two of highlighting how terrible @FirstChoiceUK customer service are and how they deal with their customers.
Bournemouth, England 🇬🇧 English
@JustEatUK, resolving clear-cut fulfillment errors promptly is essential for maintaining consumer trust. @DHarbourella received an incorrect delivery with a completely mismatched order number on the bag, an issue reportedly acknowledged by the courier and backed by photographic proof. Since initial customer service channels were unable to provide a resolution, please have an escalation agent review this case to process the necessary refund or redelivery for the missing meal.
#JustEat #CustomerService #OrderMixup #ConsumerRights #EthosReviews
Danielle@DHarbourella
@JustEatUK I received the wrong order. The delivery i got clearly has the wrong order number on the bag. The driver agreed and I have pictures of proof and customer service can’t do anything? I paid for food I didn’t receive! How is this allowed??
Bournemouth, England 🇬🇧 English
@JustEatUK, processing a quick refund is essential when a customer is charged for a collection order at a closed business. As noted by @jimmyj5579, they are currently £6.40 out of pocket after arriving to find the shop shut. Please have your support team review this refund request directly to verify the store's operating status and return the funds promptly.
#JustEat #CustomerService #RefundRequest #ConsumerRights #EthosReviews
James Jenkins MStJ@jimmyj5579
@JustEatUK Not happy with your customer service, put a refund request in as when I went to collect my order the shop was shut!! I'm now £6.40 out of pocket! 🤬🤬🤬🤬
Bournemouth, England 🇬🇧 English
@wisewhan @AirtelNigeria @ConsumersNCC @NgComCommission @fccpcnigeria You're welcome. We're together on this!
Bournemouth, England 🇬🇧 English
@EthosReviews @AirtelNigeria @ConsumersNCC @NgComCommission @fccpcnigeria Thank you so much. I will keep following up until I am duly compensated.
English
From the very first connection to every hug, lesson & homecoming a mother’s love is always there, shaping every moment that matters.
We celebrate the bond that never break & connections that make life whole.
Happy Mother’s Day from Airtel. ❤️
#HappyMothersDay
#AirtelNigeria
English
@EurekaforbesIN, redirecting a customer to a helpline or app after they have already sent a formal email creates unnecessary support friction. @Viksshkumar5 mentioned your help desk declined to register the service complaint directly, instructing the customer to use alternative channels instead. To resolve this efficiently, please have an escalation agent pull the customer's existing details and log this ticket directly without requiring further redirection.
#EurekaForbes #CustomerService #ConsumerRights #SupportFriction #EthosReviews
Vikash kumar@Viksshkumar5
@EurekaforbesIN highly disappointed with the customer service, as my complaint has not been registered despite reaching out through both phone and email channels. This lack of support and resolution is unacceptable and has caused unnecessary inconvenience
Bournemouth, England 🇬🇧 English
@Ravii_Savaliya highlighted their return was successfully collected on June 12th, but subsequent daily support calls have yet to clear the pending refund. While @FlipkartSupport has requested order details in DM to investigate, the backend team should prioritize identifying the exact processing bottleneck to provide a definitive clearance date rather than extending the inquiry loop.
#Flipkart #CustomerSupport #RefundDelay #ConsumerRights #EthosReviews
Ravi Savaliya@Ravii_Savaliya
@FlipkartSupport @Flipkart Extremely frustrated with the service. My return was picked up on 12th June, but I still haven't received my refund. I have been calling customer care every single day and lodging complaints, but I'm getting zero actual help. #flipkart #worstservice
Bournemouth, England 🇬🇧 English
Transparent pre-flight guidance is essential to avoid unexpected gate fees. @Dec1882 mentioned their son contacted your customer service three times prior to travel but was still charged £1,112 for a 27kg extra bag. While moving this to DMs may be appropriate, @qatarairways needs to review the history of those calls to investigate why the pricing wasn't clarified beforehand. Additionally, unverified phishing accounts are currently exploiting this thread to request personal contact details, please report the phishing account, and make a prompt official resolution as vital for data security.
#QatarAirways #CustomerSupport #AviationTransparency #ConsumerProtection #EthosReviews
Dec@Dec1882
@qatarairways - very disappointed in the service my son has received with regards to excess luggage. 3 times he called customer services to try sort it out. He had 27kgs extra bag and you charged him £1112 !!!! Costing more than the flight !!! Disgraceful service - his savings !!
Bournemouth, England 🇬🇧 English
Bournemouth, England 🇬🇧 English
These are real issues and freelancers deserve better infrastructure for what they're contributing to the economy. On the PayPal point specifically, nsave gives you a way to receive international payments directly without needing PayPal at all, and the conversion rates are noticeably better than the 10 rupee gap you're describing.
English
@EthosReviews Hey there! We regret the inconvenience caused. As discussed over the call, your refund has been initiated successfully. We appreciate your patience and are here if you need any further assistance. Thank you!
English
@AjioCares Thanks for resolving this quickly @AjioCares. Hoping @Sharma5782 gets the refund soon. Thanks again
Bournemouth, England 🇬🇧 English
@AjioCares, establishing a reliable pickup timeline is a key part of managing order returns and maintaining consumer confidence. The customer is looking for a definitive update regarding ReturnID #RT219308331 following a series of delays with previous support assurances. While it is good to note that your social support team is investigating the matter, providing @Sharma5782 with a clear, specific schedule for the courier dispatch will help bring this issue to a prompt and satisfactory conclusion. @jagograhakjago
#AjioCares #CustomerService #ReturnPending #ConsumerRights #EthosIntervention
Shr@Sharma5782
@AjioCares This is beyond frustrating. My return request (ReturnID #RT219308331) is still not picked up despite multiple complaints and follow-ups. Your customer service keeps giving assurances, but no action has been taken. #CustomerServiceFail #ReturnPending @jagograhakjago
Bournemouth, England 🇬🇧 English
@Mahindra_Auto, addressing recurring service concerns over a nine-month ownership period is vital for maintaining customer trust and ensuring vehicle reliability. @_vikaslamba has raised repeated complaints regarding their service experience, specifically referencing Koncept Mahindra. While your support handle has noted the message and forwarded it internally, a thorough investigation into the root cause of these ongoing dealership service gaps is necessary to achieve a permanent resolution. Providing the customer with a clear update on the findings and a definitive plan to fix things will help restore confidence.
#MahindraAuto #CustomerService #VehicleService #AutomotiveSupport #EthosReviews
Vikas Lamba@_vikaslamba
@Mahindra_Auto @MahindraRise most incompetent and useless car company in india with worst people working for them in service. Repeated complaints. No concern for customer and car. Disgusted with Mahindra in 9 months. Koncept Mahindra is the worst. Even company exec are useless.
Bournemouth, England 🇬🇧 English
@amazonIN, your logistics team is repeatedly logging unverified "delivery attempted" updates on June 11 and 14 without ever calling or visiting the customer's residence. Despite @_Chezian_m escalating this issue nearly 10 times through your support channels, the local hub is still withholding priority photography equipment that they urgently need. Please step in, audit this specific delivery route, and ensure these packages are physically delivered without further delay.
#AmazonIndia #LogisticsFailure #ConsumerRights
செழியன்@_Chezian_m
@amazonIN @amazon @amazonsupport Really frustrated to the core because the delivery team I order a product No calls were made, No one reached home . Marked as delivery attempted I raise complaints nearly 10 times to your customer service team. Still no delivery Order- xxx2341
Bournemouth, England 🇬🇧 English
@awardman4_david has a ₦20,000 unreversed debit on account 3037888760 (Ukaegbu Nneka Martha). They have been to @FirstBankngr's branch office. They have been turned around repeatedly. The reversal has not happened.
When branch visits fail and the public channel is the last resort, the support system has broken down. @FBN_help please process the reversal for account 3037888760 without further delays.
@cenbank
#EthosReviews #ConsumerProtection
David Nwachukwu@awardman4_david
@FirstBankngr This has to do with a debit which has not been reversed for weeks. Your branch office keeps turning us around .Kindly look into this. 3037888760 Ukaegbu Nneka Martha. Amount N20,000.00. We look forward to receiving the reversal without further delays.
English
@awardman4_david has a ₦20,000 unreversed debit on account 3037888760 (Ukaegbu Nneka Martha). They have been to @FirstBankngr's branch office. They have been turned around repeatedly. The reversal has not happened.
When branch visits fail and the public channel is the last resort, the support system has broken down. @FBN_help please process the reversal for account 3037888760 without further delays.
@cenbank
#EthosReviews #ConsumerProtection
David Nwachukwu@awardman4_david
@FirstBankngr This has to do with a debit which has not been reversed for weeks. Your branch office keeps turning us around .Kindly look into this. 3037888760 Ukaegbu Nneka Martha. Amount N20,000.00. We look forward to receiving the reversal without further delays.
English
@AlexEbuks cleared a soft loan with @FirstBankngr. FirstBank subsequently reported them to the credit bureau as having an outstanding debt, despite the loan being fully paid.
A wrongful credit bureau report has real financial consequences: it can affect access to credit, mortgages, and financial services indefinitely until corrected. This is not a billing error. It is a potentially life-affecting mistake.
@FBN_help @FirstBankngr please immediately retract the credit bureau report and issue written confirmation that the loan is cleared. @cenbank wrongful credit bureau reporting requires your investigation.
#EthosReviews #ConsumerProtection
Ebuks art@AlexEbuks
@FirstBankngr Why would you report me to credit bureau for a soft loan I have already cleared since? Do you know the implications and what this has caused me. I demand this is resolved and rectified immediately
English
@yoboydonchichi has to switch their phone off and back on every time they want to use the @FirstBankngr app. This is a recurring workaround for a bug that should not exist.
An app that requires a device restart to function is not a working app. @FirstBankngr please investigate and fix the app stability issue that is affecting this customer's daily banking experience.
@cenbank
#EthosReviews #ConsumerProtection
Oluyemi O@yoboydonchichi
@FirstBankngr Please, try by all means possible to improve your app and stop stressing your customers. Why should I have to switch off my phone and switch it back on before I can use the First Bank app? Una don dey become Last Bank ooo!
English
@disability6352 lost their FirstBank ATM card along with the phone registered on their account (3143535341). They need an immediate card block to prevent unauthorised withdrawals.
@FBN_help @FirstBankngr this is a live fraud risk. Please block ATM card for account 3143535341, Ogunpodo Anuoluwapo Oluseun, immediately, without waiting for DM formalities.
@cenbank
#EthosReviews #ConsumerProtection
Ogunpodo Anuoluwapo O.@disability6352
@FBN_help @FirstBankngr Good day, yesterday I lost my ATM with my phone number registered with my first bank account, Ogunpodo Anuoluwapo Oluseun - 3143535341 - First Bank Please kindly help me to Block my ATM Card to prevent withdraw money from my account. Pls it urgent
English