@consumerfeedback

@Uber - why does my price increase every time I go to confirm a driver? If I start the search over, it is back to the lower price. Feels like a last ditch effort to maximize your revenue by drawing us in with false discounts.

Dont we want to have a curious, engaged, and inquisitive #american people? This is #censorship that prevents “participation in the public conversation freely and safely?” Why has this account has been locked for 3 weeks? @FoxNews @CNN @MSNBC @NPR @FCC @DOJ @Twitter @DNC @RNC

Credit to the @united gait agent at a83 in Denver who just found a way to get two women that were clearly exhausted from running through the airport on their flight despite having just closed the door! Everyone needs a hand sometime!

Can’t even imagine being one of the passengers stuck in the airport. Hoping both of these airlines make it right for their customers. #badbusiness

When #spiritairlines leaves you stranded in Puerto Rico with no employees in sight and holds your luggage and money hostage. We were stuck overnight with no clothes or essentials for our 3 or 1 year olds and are still without answers and searching for flights #Spirit #useless

Ughh!! @SouthwestAir keeps changing our flights in October. It started with us landing at 9:55am, then changed to 10:05 and today it changed to 11:25. It’s the earliest landing & only nonstop 😑 Now we have to consider leaving a day earlier if my husband can get a half day.

@Uber_Support @BlacqReign Applause to Uber for taking action and making their customers feel heard!

@BlacqReign We definitely want to take a closer look. We are currently reviewing your concern and will be in touch via in-app and via email as soon as possible. Your patience is appreciated.

@kimzblue70 @SouthwestAir Disappointed to see the lack of response from @SouthwestAir - delayed flights is one issue but a dirty plane is another... Take some initiative!

@donna_saporito @bathbodyworks Hoping @bathbodyworks makes this right Donna - I would be frustrated too.

@bathbodyworks You know what's tacky @bathandbodyworks. When I Placed my order on 7/26 for Halloween stuff. Then 9 days later bc it's out of stock its cancelled. It's my fault it took you so long to ship?! Now ppl who bought dozens get to resell & jack up the prices. #badbusiness

@onepeloton @SHOPZILLA08 Glad to see Peloton taking action to resolve this customers issue! Hope it was all taken care of...

@SHOPZILLA08 Thank you for letting us know and we’re sorry to hear about your experience. Please message us with your information to help you get this resolved.

@onepeloton Your customer service is the worst. Told one thing by the person delivering the bike and something else by customer service. Got Peleton as a gift and the experience is not what I imagined. I’m over it.

@hawaiidogg628 @NordicTrack Disappointing to see there hasn't been any response on your end...could have reached out to Chris and maybe you'd still have a customer and a better review #badbuisness

BEWARE!! Nordictrack has the absolute worst customer service possible! Don’t waist your time and just get a PELETON!!!! Trust me! #Nordictracksucks

WELL played @Delta VERY well played. Wished I was expressing concern about returning to Italy now. 😀😀 #reasoniflydelta

Kudos to @ATT for making the lives of their customers’ easier and better without passing off any additional costs!

@BlinkChicken @Xfinity So awesome to hear of an awesome customer service experience! Applause to @Xfinity - especially Pablo and his team!

@neatcompany Appreciate the response, but if the features aren’t desired, is it worth forcing customers to pay for them?

@consumerfeedba4 Thank you for reaching out. With a Neat subscription, you receive a ton more than just cloud storage. We have expand our services and features. Please take a look here to see everything we have to offer - neat.com/plans-pricing/

How does @neatcompany get away with raising prices 33% as the price of cloud storage goes down? Esp durring a time when more orgs are forced to go digital due to COVID? Appears predatory on the surface. We invite @neatcompany to share their response . #badbusiness

Fraud Alert- lakeviewsagar.com ordered shoes in May.…they provided a tracking # showing the shoes haven’t left Asia- ordered them over 60 days ago. Emailed 4x requesting an update and a refund. Never received a response. @FTC, @ICPEN_est1992 songmeihong1509@hotmail.com

76% of consumers spend more with a brand because of good #CustomerExperience.

Did you know, businesses with online reviews are trusted by 73% of consumers. #customerexperience #customersatisfaction

@Ford is losing customers left & right w/their failure to get #Bronco orders out. Why are they putting demos on lots when people can’t get what they ordered? We tried our best to give them $65K, but @Jeep was happy to take our money! #badbusiness