CTA.gc.ca

Notice to #AirPassengers Beware of #fraud! Ensure you are communicating with the official airline before sharing any personal information. Verify airline policies and official contact channels here: ow.ly/FHWs50YrLOT

On Global Accessibility Awareness Day, let’s celebrate disability inclusion through accessible digital technology! Discover Canada’s newly adopted digital accessibility regulations. canada.ca/en/employment-…

@VictorSoRo Good morning, you have rights as an air passenger. To consult your rights with regards to baggage, please consult our website: …tion-passager-passenger.otc-cta.gc.ca/en/when-an-iss…

@CTA_gc Hi. I am reading westjet policy for delayed baggage here westjet.com/en-co/baggage/… it says, they will compensate for a max of $250 CAD. Doesn't it contradict the compensation stated by the CTA? My wife's baggage is already more than 48h delayed. what can we do? Please help

Happy Global Accessibility Awareness Day #GAAD! @CTA_gc celebrates the importance of #DigitalAccessibility by sharing 3 tips to make your digital content more #inclusive : 1- Describe your images (ALT text) 2- Provide a text-to-speech feature 3- Use clear, easy-to-read fonts

Tomorrow we celebrate the Global Accessibility Awareness Day #GAAD! With the majority of the population relying on technology for work, shopping & banking, #DigitalAccessibility is more important than ever. We encourage you take part in the conversation: ow.ly/R3pA50Z2jVv

@WestJetFAQs_ @3maOgaR This is a fraudulent account.

@3maOgaR Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

Disappointed with @WestJet & @Trips_com. Booked a flight Feb 28, 2026, using my @RBC WestJet World Elite @MastercardCA, expecting my free checked bag benefit. Upon check-in today, WestJet refused it, claiming rules changed & bookings must now be made directly on their site. (1/2)

@ClaimDepar69655 @3maOgaR This is a fraudulent account,

@3maOgaR Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Melissa Customer support

@careservi38322 @JavedJaved48 This is a fraudulent account.

@JavedJaved48 Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

@BilalEksiTHY CEO @TurkishAirlines Sir, what do you say? @TK_HelpDesk - 🚨Assault on Passenger! - #TurkishAirlines (TK) check in desk staff at #Montreal Airport misbehaved, extended his one hand aggressively at me - other hand shows folded fingers with his fist pointing at me like a boxer👊(see pic) – and aggressively grabbed my phone, turned and twisted my hands forcefully that is nothing short of an assault on me! - But after a long lapse, TK disappointingly replied to my complaint dt 24 Sept. 2025 only on 3 Nov. 2025 saying: “...personnel mentioned in your feedback has guided you in accordance with the rules moreover, we would like to state that the past performance records of the relevant personnel were examined, however no negative situation was detected.” - Instead of the assault, could he not have just said, “photography is not allowed” - I photographed only when he refused to give me his name or call his supervisor when I politely told him that he is rude!

@aircanadaDepar @she_loves_wine This is a fraudulent account.

@she_loves_wine Thank you for reaching out to us and We regret to hear your negative feedback on our service. Please message us with full names, email addresses, and reachable phone numbers if applicable. We'll look into it and assist you to the best we can.twitter.com/messages/compo…

@AirCanada seriously 2.5 hours sitting on plane and counting with very few updates and all we’ve been given is water and tiny granola bar. #aircanadasucks #airtravel @AirPassRightsCA @CTA_gc

@CenterHelp49800 @she_loves_wine This is a fraudulent account.

@center_liv69914 @she_loves_wine This is a fraudulent account.

@she_loves_wine Hello , Thank you for bringing this to our attention. My name is Alden Croos, and I’ll be happy to assist you. Kindly follow us back so we can send you a direct message and assist you further. – Alden Croos

@LiveChatAcX @she_loves_wine This is a fraudulent account.

@she_loves_wine Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@AC_CLAIMS_CA @she_loves_wine This is a fraudulent account.

@Air___ca_nada__ @she_loves_wine This is a fraudulent account.

@she_loves_wine Hi there! 😊 Thanks for reaching out — we’re happy to help. Just follow back and send us a quick DM with your full names, email address and WhatsApp number we’ll take it from there. Speak soon, —Sheryl.

@CustomerEx75144 @wpg204_ This is a fraudulent account.

@wpg204_ Hello , Thank you for bringing this to our attention. My name is Alden Croos, and I’ll be happy to assist you. Kindly follow us back so we can send you a direct message and assist you further. – Alden Croos

@WestJet 60 days and still nothing on my expenses being reimbursed? @CTA_gc

@_TeamX_HQ @wpg204_ This is a fraudulent account.

@wpg204_ Hello @wpg204_ sorry for the experience kindly follow back and DM with your reachable WhatsApp number for further assistance please.

@TeamSWestJet @wpg204_ This is a fraudulent account.

@wpg204_ Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨

@VIPAssisttea343 @wpg204_ This is a fraudulent account.

@CustomerH96389 @wpg204_ This is a fraudulent account.

@wpg204_ @wpg204_ Hi! [@wpg204_ ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James

@TeamServic76259 @3maOgaR This is a fraudulent account.

@3maOgaR Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@chat_team22019 @3maOgaR This is a fraudulent account.